The Incident Reports

Documented. Verified. Unavoidable.

Kia of Frisco Update- When a Dealership Actually Makes It Right

Kia of Frisco Update: When a Dealership Actually Makes It Right

We didn't expect to be writing this post. When we built this website, we weren't expecting a check. We weren't expecting a phone call. We were expecting exactly what we'd gotten every other time we ...
It Get Worse
Kia of Frisco spare tire missing

How It Took One Month to Get Kia of Frisco to Deliver a Spare Tire (That Was Supposed to Be There)

Or: A Master Class in Ignoring Your Own Checklist When we picked up our 2025 Sorento from Kia of Frisco in March 2026, everything seemed fine. A week later, we realized the spare tire was ...
It Get Worse
Kia of Frisco undisclosed damage

What We Discovered When We Ran Our Own CarFax: Kia of Frisco Sold Us a Car With Hidden Collision Damage

Or: Why They Didn't Mention the April 2025 Accident A week after we drove off the lot in our "Certified Pre-Owned" 2025 Sorento, we decided to run a CarFax report. You know. Just to check. ...
It Get Worse
Kia of Frisco Review- A Survival Guide for the Brave and the Thirsty

Kia of Frisco Review: A Survival Guide for the Brave and the Thirsty

So you're thinking about buying a car at Kia of Frisco in Frisco, Texas. First of all: brave. Second of all: prepare. Because we've been there, we've done it, and we've spent considerable time since ...
It Get Worse